DGS is responsible for maintaining both leased and owned District assets, including more government buildings, municipal centers, homeless shelters, recreation centers, parks, community gardens, indoor and outdoor pools, spray parks, dog parks, and hundreds of playgrounds..
DGS captures requests for maintenance services through work orders, which are then tracked in DGS Work Order system..
This information is needed on order to help determine scheduling, resources, and whether the order request should be considered small or large project.
DGS relies on our partnerships with our client agencies to of maintenance requests.
Agency representatives who submit work orders to DGS are normally employees who manage facilities operations, such Directors or Managers of School Logistics, Foremen, and Principals at DCPS facilities..
Another example of maintenance work performed by non- DGS personnel is regular custodial responsibilities, depending on the facility and site-specific services..
To find out residents can ask Facilities Management POC at the site or view DGS Work Order Dashboard https dgs.dc.gov service dgs-public-work-orderdashboard.
For example, depending on the facility, DGS may then encounter number of lighting fixtures, manufacturers, and bulb types.
order is completed when the physical work is done to resolve the immediate concern as described in the original work order.
The plumber will complete the order to address the leak and create related work order for another craftsperson team.
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