Moneypenny handles outsourced phone calls, chat and digital comms. getty We have IQ, we have EQ and now we have LQ.
The former two options have merit, however, the descriptor that makes the most sense to me is learning...
We have had to adapt to market changes with efficiency, fulfill new and ever-changing customer needs and requirements and react to production chain fluctuations — and we've had to do it all with speed..
To not only survive except also in this landscape, business has to remain agile, adaptive, innovative and resilient — reaction to change and in spite of it.
There's likely already good serving of intelligence quotient, and we need to make room for learning.
To thrive and develop business that can turn on dime, you must hire the right people — those with the right mindset.
And think about how we had to pivot our office situations from in-person to at-home to mix of the two this required us to learn new skills and embrace new technologies to survive.
It's this capacity for learning that we need throughout organization it's something that individuals should look into as indicator of progression and mobility and something businesses should harness to create business model..
Mistakes will happen, and, this is experience we all need from time to time and one that is business.
Whatever label you place upon it, the model of creating and cultivating culture can place you and your business at the head of the pack.
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