The stakes of field agents covering the number of jobs per shift and on-time arrival are in field service than on-time arrival at job.
The consideration of the scheduler is to shortlist eligible field agents from the general pool of available agents.
Imagine field agent traveling to the other side of the town for his second job of the day and then returning for his third assignment few meters away from the job site.
The field agents waste unneeded time traveling, the businesses waste fuel, and number of jobs get done in the day.
Plots the jobs linearly, where the field agent progresses from one job to the job, and so on. .
Ensuring the worker does the job at the time is next to impossible without the right field service software.
They have to take notes and re-key information to the information system or CRM at the end of their shift.
For instance, failure to include task could lead to faulty billing and the company losing revenue...
Connect your technicians with the app to execute jobs and reduce in the field.
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