If job gets delayed, the downstream jobs assigned to the field agent get delayed. .
The scheduler must ensure the field agents assigned to the task have the skills and expertise to do the job.
They also have to cross-check the inventory and ensure the availability of tools and spares for the job.
It then plots the technician's route to ensure minimal travel time and cover the number of sites in shift..
Field agents and stakeholders can refer to communication logs and grasp the timelines to improve service quality. .
The app linked to the suite leverages GPS to track the agent's real-time location.
The software can schedule maintenance and repairs to keep in top condition, and pre-empt breakdown, 4.
FSM software offers ready-made forms and the option to upload customized forms.
It offers platform to co-opt new technologies and leverage data analytics to identify new growth opportunities.
ReachOutfield service software pays back through improved efficiency, streamlined communications, scalability, reduced operational costs, better productivity and morale, and improved satisfaction. Connect with us today to learn more about ReachOut and how it can benefit your service business...
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