I like to go through financials couple times during the month just I can make changes now versus waiting 'til the end of the month and then it's like, I lost money this month.. — Brian Grainger.
Brian Grainger of Bear Fruit Consulting is here on another episode of service mastery, to teach us how to achieve success in every part of our business..
Brian understands how customized training for Business Owners, Managers, Call Centers, Technicians, Out Bounders & Sales People helps business owners to see immediate results within their company and employees..
Join Tersh Blissett and Joshua Crouch even during the slow season...
Get ready, this is going to be good one ( Brian Grainger is President and Founder of Bear Fruit Consulting Co.
Service techs they really should be having conversation with the homeowner for at least 20 minutes ask questions, find out what's going on, know what the customer's looking for if you go right down to the basement and start looking at the furnace., says Brian Grainger.
I like to go through financials couple of times during the month just I can make changes now versus waiting 'til the end of the month, and then it's like, I lost money this month, shares Brian Grainger.
Joshua Crouch has been in the home services industry, specifically HVAC, for 8+ years as Operations Manager, Branch Manager, Territory Sales Manager, and Director of Marketing.
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