Cook Islands, Fiji, Kiribati, Marshall Islands, New Caledonia, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu and Vanuatu Delivery Fee is $75..
You will need to supply the information, most of which will be on your packing slip or invoice invoice or packing slip number part number of the product to be returned the date on packing slip or invoice reason for return your name and contact details..
In the event that product develops fault that appears to have been caused during its manufacture or otherwise prior to purchase, you should contact HVAC TOOLS LTD immediately upon noticing the fault so we can process the return as a received faulty product..
For products which are determined, by HVAC TOOLS LTD or the manufacturer, to be received faulty., credit will be issued for the original purchase price of the product returned and the freight costs associated with the delivery to you.
The manufacturer's returns policy will direct you to either return the product directly to the manufacturer, its agent or third-party service provider or • return the product to the retailer from.
agent or third party, then you should arrange for the product to be returned as directed and otherwise accordance with the manufacturer's returns policy.
By the manufacturer otherwise, then you should contact HVAC TOOLS LTD team at least 7 days before the expiration date specified, the return may not be authorised in some circumstances..
By the manufacturer otherwise, then you must contact HVAC TOOLS LTD team within 14 days of first noticing the problem for.
The product must be received by our warehouse at least 7 days prior to the expiration of the manufacturer's warranty period so as to allow time for the product to be returned to the manufacturer before the expiration of the period.
For products we require payment of the manufacturer's service charges and any costs associated with the processing of the prior to returning the product to you.
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