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shipping – rapidmaterials – shipping & holiday information

however please note that expedited orders placed after 1 00pm time will not ship until the business day..
Note that Saturday and Sunday are not counted as business days, so order placed on Friday afternoon after the 1 00 cutoff will likely not ship until Monday.
Note that UPS has reinstated its service guarantee for Next Day Air shipments only Day Air, 3Day Select and Ground shipping have no service guarantee..
In all cases, it's the responsibility of the customer to provide means to unload at time of delivery.
To protect your rights in the event that your shipment is damaged by the carrier, the following steps must be followed to ensure that the damaged materials will be replaced by the freight company. 1.
By the driver at the time of delivery, VISIBLE DAMAGE Any visible damage MUST be documented on the receipt and signed off. 2.
CONCEALED DAMAGE Freight companies have hour window from the freight is received to report claim concealed unseen damage..
You must open and inspect the entirety of the contents of your shipment immediately upon receipt.
If  any hidden damage to the contents is discovered, it must be documented and photographed, within the hour window.
You will not be able to make any claim for damages if you do not provide us with the information with enough notice to allow us to file claim within the hour window..
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