Trust Home Comfort Ltd., Van knew that they needed software to keep track of his clients to help his offer customer service, and help with scheduling and dispatching HVAC techs..
Within the time of starting up their own in the spring of 2015 and finding their feet with HVAC, Trust Home Comfort's revenue increased from less than $300,000 to expected $500,000...
From his days in sales, Van knew that keeping happy customers who would send him referrals could have more impact on his business than spending time finding new ones.
So with growth in mind, Van wanted to launch with in place to manage customers efficiently, and impress them at the same time...
Other software companies would charge expensive setup fee or you'd have to purchase the software just one time and stick with it, Van says...
Van explains that positive feedback is important for improving customer service to tell employees what they should continue doing and what they should avoid..
Van recognized that Jobber's functionality would make his company look professional and provide huge value-add for his team..
From templates for quotes and invoices, to client reminders, client feedback, and unlimited customer support, Van saw immediate value Jobber..
Attachments and Photos in the CRM Van's techs can attach serial numbers and installation images to his client follow-ups for that professional finishing touch...
4-View Drag and Drop Calendar His team uses the calendar feature to view appointments throughout the month, day, and week.
Read more
Related items:
