By retailer to replace the motor which that was not the problem, I had my hamster wheel break half and my wife started doing the repairs on it she got the fan out and was told.
She also took the entire housing for the motor and wheel into the store where Matt bench tested the motor said maybe 10 years maybe not at that time we decided to just upgrade the motor.
Matt replaced the motor and the wheel and tuned it all to the housing and set up wires where the install was very easy.
I purchased motor to repair my AC system and they helped me find the unit at fair price.
Then they told me about possible challenges to expect during installation, how to deal with them and prepared the in advance, pointing out the exact steps to install it successfully.
Matt took one look and verified that the issue was what he thought it was.
He compared the parts and sizes and offered to help me install it in store.
He gave some guidance on the motor as well and said that it's not ready for replacement yet except might be in few years and what to listen and watch for.
Matt did all this while serving 4-5 other customers and taking phone orders and running the store by on Saturday morning.
They color coded the wires so I knew what to connect and provided all the pieces including zip ties and wore nuts.
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