Why is ReachOut the companion for my IT and computer repair business..
IT and computer repair shops operate in highly competitive market.
Every customer visiting your shop wants to get their computer inspected and repaired at the earliest.
Any deviation from SLA can annoy them and turn them to competitor.
That's why you need automated workflow to create and track new and pending repairs, order and receive spare parts, track IT assets and equipment, manage invoices or schedule on-site repairs.
ReachOut's computer shop repair software is FSM software for your IT and computer service business.
Automated scheduling can dispatch your technicians to work sites.
Mobile checklists allow technicians to examine computers and IT devices promptly record and transfer all the information to your back office.
ReachOut allows your customer service rep to record all the information and tag the details to the corresponding work order.
This enables your technician to fix the problem without wasting time on data collection...
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