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internet of things diagnostics can simplify service calls

As Gundeep Singh, director of digital and analytics at Carrier, noted, Diagnostics is capability to unlock the more advanced prescriptive and predictive capabilities that will be life changing for our channel and consumers...
By providing real-time and historical system performance, IoT technology allows HVAC contractors to remotely monitor their customers systems anytime, anywhere, said Carri Norton, director of development, HVAC supply at Trane Technologies.
She explained that to enable this functionality, sensors in the thermostat and or the equipment take periodic readings, thus enabling mobile or web-based applications to manipulate and present this data in different ways...
Another major benefit of IoT technology is that it can be used to monitor intermittent issues, said Brian Courtney, president and manager of home analytics at Resideo.
the technician can prove, with data, that the issue was presented and the homeowner chose not to have that serviced, eliminating the need for free callback from the contractor.
IoT system, also takes error out of the equation during the startup of system...
IoT allows us to think about our products and all the actors of the home and city work together with common goal of improving customer lives.
End users also benefit from IoT diagnostics, said Paul Parish, manager of HVAC supply at Trane Technologies...
Peace of mind is definite benefit of IoT system, agreed Warner, their system has been started up properly and is running at peak performance...
More peace of mind is gained through the remote monitoring and diagnostics available with IoT-enabled equipment, said Courtney.
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