Be thorough with your questions and answers and try to appease the customers wants and needs.
Inspect the prior to starting your troubleshooting making note of any issues observed upon your arrival.
Inform the customer of any issues found and make recommendations to resolve these issues.
By making proactive repairs, repeated call backs are reduced and profits are increased. 2 ) Go above and beyond troubleshooting each HVAC system..
Being proactive with these issues will increase your job profit and it will also leave your HVAC customers with more efficient and reliable systems. Finding these issues, making recommendations and getting it done is where profits are made on each and every HVAC job.. 3 ) Accurately log and bill your time on every HVAC service call. .
While circumstance may seem like money, over the course of time this can lead to large losses in profit. Be sure to account for every minute spent on every service call. simply refer them to your supervisor or office staff.. 4 ) Purchase heating and cooling parts at HVAC supplier to your job. .
Using site like Supplynearme com can save time and money by locating HVAC suppliers to your location.
Click on HVAC Supplier within the search results. Upon clicking your preferred HVAC supplier option to get directions will appear in the map. Technicians also have the option of clicking more info order to learn more about each of HVAC suppliers in their area.. STEP 3.
By both the customer and your company, In for service call to be billed it's important that work slips contain detailed descriptions.
By creating log history on each unit account, Additional information such Model and Serial Number should also be recorded. Be sure to include any recommended actions for issues found during the service call. Detailed work slips can also make the next service call more profitable. ...
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