Join Tersh Blissett and his co-host as they discuss with Gus Vassilopoulos and Rich Jurek how warranties protect customers from unexpected repairs and how as contractor you can avoid any problems that may arise from selling extended warranties and other aspects of HVAC business.
Our product gives them the option to purchase labor and offer their customers fixed cost solution for ten years OEM covers the compressor and the extended warranty covers the labor to replace that compressor, he adds...
It's not mandatory, except the goal is to include both the agreement and the extended warranty for several reasons, including- The equipment will run more efficiently over time with the agreement, and it provides you with more opportunities to enter home and build relationship, says Rich Jurek...
So they, they use Trinity Warranty Program and we always like we always included extended warranties with that stuff and purchased them through Trinity and Gustav Larson because we always wanted to.
What our product does is gives them the opportunity to purchase labor and offer their customer fixed cost solution for ten years is the compressor covered by OEM, and the labor to replace that compressor is covered by the extended warranty..
People assume that there's the assumption that that includes the labor and then after after year or 90 days and they need something repaired and then all of sudden they have to pay out of pocket.
And I've seen some of your podcasts, some of the folks that you've had on hey, I'm trying to throw in and then get your money and have good have day, you know, and prepare..
They they feel like it's their responsibility to make sure the kind of scenario that was just described never happens from the standpoint of, hey, I never want to be in position you know, take care of their labor.
Tersh Blissett Yeah, it's it's hard to swallow the pill of they have six Siberian huskies with hardwood floors and the return is on the ground and the handler is right there and then never had agreement.
Tersh Blissett 100%, guys and Rich, and taking some time and spend with us and answering all the ridiculous questions that I have anyways..
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