nothing prepared the couple for the challenges embedded in the junk industry, where they found themselves doing more of the work and being less focused on growth...
Workiz and NiceJob sat down with Jennifer to hear about all the ins and outs of running junk business, to learn about how the digital tools she uses help her focus on growth and satisfaction above all else, and why she's really in the customer service business. ..
Take Phone System for example, of contact and nurture them in systematic way was appealing to us.
For example, the minute we close out Workiz, the customer is put into NiceJob and the request for review is sent out quickly.
By integrating NiceJob with Workiz, GI Junk was able to automate the process of sending review requests to their customers when they mark job as completed.
That helps us triage number of calls with number of dispatchers, they get few options to help send them to the right person. ..
This gave us time to do other things in the business, like pursuing additional commercial contracts, getting our bids in for government service opportunities, and things that we would not have been able to do if we were tied to just the nuts and bolts of doing the business work every day...
I think there's enormous value in the ability to comb through the data and understand the story it's telling us about the customers experience when they reach out to us, book with us, all the way through to the end..
Workiz integrates with dozens of industry-leading ISVs, marketplaces, and platforms to enable service businesses to work smarter, save time, optimize operations, manage inventory, reduce costs, grow faster, and hustle smarter. .
They offer platform that integrates with Workiz via Zapier and makes it easy to share positive reviews to your website to boost your search engine rank and conversion rate, convert happy customers to refer your company, and offer valuable operational insights such as.
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