Based on the specific services your business offers, your standard recurring service agreement could follow variety of formats.
Will you be providing recurring maintenance at your home each month, or does the nature of your work require you to respond to issues as needed.
Performance Standards — Providing consistent level of service is key to delivering on your recurring service agreement.
What kind of quality can your customers expect from your services.
Define the specific standards your work will live up to and detail any processes your techs will use to assess the completion of project...
Monitoring and Reporting — Will you provide regular inspections or auditing services as part of your recurring service agreement.
If so, explain how your techs will collect that data and whether customers will have access to it...
By defining how quickly customers can expect emergency response and how issues are likely to be resolved, Emergencies — Give your customers peace of mind with action plan in case emergency strikes. Set expectations...
By using automated service to request reviews on your behalf, It's best to get in the habit of asking customers for review after every service, and you can make it easier on yourself..
Housecall Pro reviews feature makes it simple to ask customers for reviews and to control where those reviews show up online...
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