You have sales, operations, administration, payrolls to meet, customers to acquire and then keep, and face all the standard vagaries of any marketplace..
Here I'm going to give you overview of Work System Method and Systems Mindset.
I'll leave out the dogmatic tenants of Lean, 6-Sigma, E-Myth coaching, and the other mysterious and expensive methodologies that ask you, the leader, to step aside.
The following excerpt is from Introduction of my second book, The Systems Mindset Managing Machinery of Your Life...
you'll be on your way to managing the machinery of your business and your life.
First In this moment and keeping in mind that life unfolds over time frame every result and condition of your HVAC operation has been preceded by one-step-at-a-time process and every result and condition of your business will also be preceded by linear process...
Second To get the results you want in your operation and in your life for that matter you must manage these ongoing processes systems.
you will strong leaders, clean operating structures, focus on efficiency, special interest in the well-being of staff, and great internal and communication systems..
And to become HVAC, part of that success is having expert on-the-phone customer assistance after-hours and during daytime busy periods.
Centratel's HVAC Answering Service assists hundreds of heating, ventilation and air conditioning businesses, during and after-hours.
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