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5 ways to stay competitive on customer service

Here's how you can provide customers what they need and stay ahead of the competition. ✓ Let customers submit detailed work requests online 67% of customers prefer to book their service requests and appointments online.
Add the link to your website or media, or send to prospective customers. ✓ Answer questions quickly.
From the confirmation email sent through Jobber, customers can click through to hub, view assigned team members, and confirm or request change if necessary..
you can see what was sent, when it was sent, and.
That helps you become someone customers can trust to work in their homes — and it's how to get repeat customers. ✓ Remember unique details for every client and job.
By taking note of who will be providing access to the property, You can even go the extra mile, or any pets to be aware of. ✓ Make personalized recommendations for premium packages or add-ons.
Show customers what they're paying for ✓ Use itemized quotes with clear pricing and images ✓ Give clients online access to their quotes and invoices ✓ Show images of your finished work.
Connecting  Jobber and CompanyCam lets you add photos with location, ation, and annotations into Jobber and share them with your customers on jobs and invoices...
Ask for feedback and take it ✓ Send email after every job ✓ Create customer feedback survey ✓ Apply feedback to your processes and policies 77% of consumers view brands more favorably  if they seek out apply customer feedback.
Start with promoter score  survey, how likely are you to recommend our services to friend or neighbor..
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